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Ashberry Of York prides itself on exceptional customer service.
That is why we understand and believe it is your right to change your mind in the unlikely event you are not happy.

If you wish to cancel an order, you may do so by calling 01904 679000.
Unfortunatly if an order has already been dispatched, it can not be cancelled.
In this case if you are not happy when you have received your purchase, you may contact us to arrange a refund.

 
If you are not happy with any item purchased, it maybe returned to us within 14 days of delivery.
(Please note that earrings are excluded from our return policy. All items must be returned in their original condition.)